Privacy Policy

Who we are

Bushveld Militia is an online distributor of military, tactical and survival gear.  Our website address is https://www.bushveldmilitia.com.  This website is owned and operated by Bushveld Militia (Pty) Ltd, a company incorporated in the Republic of South Africa.

What personal data we collect and why we collect it

At Bushveld Militia we are committed to protecting your privacy

Purpose of Collection of Personal Information
Bushveld Militia processes and uses your Personal Information if you register on this Website or order Products. You agree that you have given your Personal Information voluntarily and that Bushveld Militia may process and use all data provided for purposes of operating this site.  Bushveld Militia will process and use the Personal Information until your accountant is deleted.
What we use your information for
• To gather non-personal statistical information about customers’ click patterns, interests, browsing habits and demographic information;
• To Send you special offers or notify you of promotions or new product launches;
• For internal record keeping;
• To improve our products and services;
• To customise the website according to your interests
Disclosure of personal information
Bushveld Militia will never disclose your Personal Information unless required by law. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you make use of a contact form on our website you as the user willingly provide your name, email address and web address (if applicable) as well as additional information disclosed in your message.

This information is retained and used for customer service purposes and is not used for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles and product information on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Necessary data is shared with payment gateway providers and courier providers as part of completing your purchase.  Bushveld Militia will never share your personal information without your consent unless required to do so by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For any queries related to our privacy policy, please send and email to info@bushveldmilitia.com

Woo commerce data collection and storage

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayFast. When processing payments, some of your data will be passed to PayFast, including information required to process or support the payment, such as the purchase total and billing information.

What data is collected

Information shared with a payment provider to process payments includes:

  • Name
  • Email
  • Address
  • Phone
  • City/Province/Postal Code
  • Unique payment identifier
  • Payment provider identifier

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

PayFast: https://www.payfast.co.za/privacy-policy/