Returns Policy

Bushveld Militia (Pty) Ltd supplies high quality military, tactical and survival gear.  If you are not completely satisfied with your purchase, you have received the incorrect product or the product supplied is defective in any way, please follow the below process for returns and refunds.

Requests for return must be made within 5 working days from the date of receipt.

All goods returned must be unused and in their original packaging.

Log your request for return

Send an email to with the subject line “Request for return”.  In your email, please provide the following details:

  • Invoice Number
  • Contact number
  • E-mail address
  • Reason for the return
  • Whether you would like a refund, repair or an exchange (in the event of incorrect supply)

Goods Return Instruction

Once you have sent your request for return, you will receive a response with a Goods Return Number (GRN) within 1-2 business days.

Your GRN number will be accompanied by a return address. Goods will need to be couriered or hand delivered to the return address (inure the package for your own safety).  The GRN number should be used as the reference number on the delivery instruction.

Assessment of refund

Once the returned product has been received, it will be assessed against the Request for Return information and processed within 1-2 business days.

You will be notified via email as to the outcome of the assessment.

In the event of a defective product, Bushveld Militia (Pty) Ltd will at it’s sole discretion either send a replacement product or pass a refund.